Customers describe the fault and send a photo of the model plate. KwikQuote turns that WhatsApp thread into a callout quote on the spot โ and the parts quote follows in seconds once you've diagnosed it.
No credit card. Cancel anytime. From R299/month.
KwikQuote Assistant
online
~90 seconds, end to end ยท one number, any job
Why appliance repair technicians lose money
The diagnose-then-requote dance
Every job is two documents โ the callout quote, then the parts quote after diagnosis. When each one takes two taps instead of twenty minutes, the dance stops hurting.
Repair-or-replace limbo
Customers sit on repair quotes while they price new machines. A clear PDF plus polite automatic reminders gets you an answer โ either way, you stop waiting.
How it works
Save the KwikQuote assistant number once. From then on, quoting happens inside WhatsApp โ no app to learn, no laptop, no admin evenings.
A customer voice-notes you about a front-loader that won't drain in Fourways. You forward it to KwikQuote โ voice note, photo or text, whatever they sent.
KwikQuote extracts the job, prices it from your appliance repair technician price book, and sends back a branded PDF draft โ usually under 90 seconds. Edit anything, then tap SEND.
Your customer gets the PDF with a PayFast link โ card or instant EFT. POP screenshots get matched automatically, and unpaid invoices get polite reminders on day 3, 7 and 14.
Your price book
Seed five common jobs in the 3-minute setup; KwikQuote learns the rest from the quotes you send. A appliance repair technician price book might look like this:
| Job | Typical price |
|---|---|
| Callout & diagnosis | R450 |
| Washing machine drain pump, supply & fit | R1,450 |
| Oven element replacement | R950 |
| Fridge regas | from R1,350 |
| Tumble dryer belt | R850 |
Example items only โ you set your own prices, and KwikQuote keeps learning them from the quotes you send.
FAQ
Yes โ forward the photo and the fault description. KwikQuote reads images as well as voice notes, so the model number lands in the draft.
Line items are fully editable โ add the callout, add the repair, add a discount line that nets it off. The PDF shows exactly what you decide.
Add it to a line description or the quote terms before sending โ it prints on the PDF along with your business details.
More questions? See the full FAQ or email support@kwikquote.co.za.
14 days free. No card. Three minutes to set up. From R299/month after โ see pricing.