KwikQuote

Quoting & invoicing for SA appliance repair.
From "machine won't drain" to PDF quote before the callout.

Customers describe the fault and send a photo of the model plate. KwikQuote turns that WhatsApp thread into a callout quote on the spot โ€” and the parts quote follows in seconds once you've diagnosed it.

No credit card. Cancel anytime. From R299/month.

K

KwikQuote Assistant

online

๐ŸŽ™๏ธ Forwarded voice note Mr Petersen, Fourways โ€” washing machine stopped mid-cycle, full of water, won't drain โ€” Samsung front loader, 8kg
โœ… Got it. Drafting quote for Mr Petersenโ€ฆ
๐Ÿ“„ Quote Q-0131 ready โ€” R1,450 incl. VAT.
Q-0131-Petersen.pdf
Reply SEND to forward to Mr Petersen with PayFast link.
SEND
Done โœ… Sent to +27 72 940 5511. I'll let you know when it's paid.

~90 seconds, end to end ยท one number, any job

Why appliance repair technicians lose money

Two leaks. Both fixable from your phone.

The diagnose-then-requote dance

Every job is two documents โ€” the callout quote, then the parts quote after diagnosis. When each one takes two taps instead of twenty minutes, the dance stops hurting.

Repair-or-replace limbo

Customers sit on repair quotes while they price new machines. A clear PDF plus polite automatic reminders gets you an answer โ€” either way, you stop waiting.

How it works

Three messages. One paid invoice.

Save the KwikQuote assistant number once. From then on, quoting happens inside WhatsApp โ€” no app to learn, no laptop, no admin evenings.

  1. 1

    Forward the message

    A customer voice-notes you about a front-loader that won't drain in Fourways. You forward it to KwikQuote โ€” voice note, photo or text, whatever they sent.

  2. 2

    Review the draft

    KwikQuote extracts the job, prices it from your appliance repair technician price book, and sends back a branded PDF draft โ€” usually under 90 seconds. Edit anything, then tap SEND.

  3. 3

    We chase. You bank.

    Your customer gets the PDF with a PayFast link โ€” card or instant EFT. POP screenshots get matched automatically, and unpaid invoices get polite reminders on day 3, 7 and 14.

Your price book

Your prices do the quoting.

Seed five common jobs in the 3-minute setup; KwikQuote learns the rest from the quotes you send. A appliance repair technician price book might look like this:

Job Typical price
Callout & diagnosis R450
Washing machine drain pump, supply & fit R1,450
Oven element replacement R950
Fridge regas from R1,350
Tumble dryer belt R850

Example items only โ€” you set your own prices, and KwikQuote keeps learning them from the quotes you send.

FAQ

Questions appliance repair technicians ask.

Can it quote from a photo of the model plate? +

Yes โ€” forward the photo and the fault description. KwikQuote reads images as well as voice notes, so the model number lands in the draft.

I deduct the callout from the repair. Can the quote show that? +

Line items are fully editable โ€” add the callout, add the repair, add a discount line that nets it off. The PDF shows exactly what you decide.

Can I add a workmanship guarantee to the quote? +

Add it to a line description or the quote terms before sending โ€” it prints on the PDF along with your business details.

More questions? See the full FAQ or email support@kwikquote.co.za.

Quote your next job from WhatsApp.

14 days free. No card. Three minutes to set up. From R299/month after โ€” see pricing.